I just purchased, but can’t find my members login details
Your login details have also been automatically emailed to you in your members welcome email.
Please make sure that the email is not spam blocked or in your junk mail folder. When you do locate it, add the email address to your ‘safe senders’ list!
What is your returns procedure?
For digital purchases, we have a sixty day money-back guarantee. For physical products, please customer support for which ever product that you purchased. You will find their support email on your product order page.
How long will it take for my order to get to me?
Digital purchases are delivered immediately after purchase, and are also emailed to you. You may wish to check your promotions inbox to check your login information has not been sent there.
Physical purchases will be processed in three to five business days. Your estimated delivery time should be on your product order page when you order. You can also email the customer support email for teh product tht you ordered on that page and email them to find out as well.
As soon as your order has been processed and also despatched, our fulfillment company will send you a tracking web link for your order.
This will be sent to the email you submitted for buying within 3 organisation days.
Please note: Sometimes this e-mail can be filtered into the spam as well as scrap folders of some e-mail carriers.
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